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Nowhere on the web site did it mention the product’s age or that it had been on display for that extensive. This lack of disclosure is incredibly deceptive. After i raised these problems with staff members, the dialogue became significantly dismissive. In order to avoid escalation, I still left The shop without having buying the item. Later that night, I checked the products web page once again—and recognized which the listing had all of a sudden been downgraded from “Exceptional” to “Great” condition, confirming my fears. I contacted customer care by way of chat, and although the representative claimed the products had been pulled from sale, I had been even now capable to see it shown online underneath Superior Condition, nonetheless lacking any point out of the lacking griddle, Display screen position, or age. After a lengthy chat, I had been available a fresh unit at complete cost—very little a lot more. This was a remarkably disappointing expertise from a retailer I’ve dependable For many years. -“Open Box” may perhaps mean a 7-calendar year-previous Display screen model with missing pieces. -Internet site listings is usually inaccurate and lack crucial disclosures. -In-retail outlet interactions might switch unprofessional any time you increase respectable problems. -And customer support may well supply no real resolution. I hope this serves being a warning for Many others who, like me, rely upon Finest Get's solution listings and standing.

After i arrived to get it again the subsequent early morning, I couldn't advise them off my arrival this time from the app. But I parked appropriate in front on the massive sidewalk all over again, went in & waited possibly 2 minutes for an open up checkout, instructed her what the offer was.

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How Lots of individuals do you believe adopted up and checked in time with the prorated time and energy to be a full refund? Then I went to return some new controllers for the reason that my aged types get the job done pretty much And that i go Verify what they received for the swap 2 And that i hear an staff telling a client that any SD card will work.

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Ordered the incorrect size Television set in the application, but was capable to immediately improve my purchase within the application also Once i found out my mistake a few hrs later.

We’ll usually test our greatest to support your preferences when scheduling a services appointment and will be joyful to order one of the most effortless, accessible appointment slot for you personally, but for time-sensitive solutions/installations we advise which you timetable as much in advance as you possibly can.

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